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FIND A CHARGER
Find a Charger
Drivers can easily charge their vehicles using the Everged Charging mobile app or with a credit card.
SAE J1772
Standard for North America
LEVEL 2
LEVEL 3 - DC FAST CHARGING
NACS
North American Charging Standard, primarily Tesla
GB/T
For vehicles utilizing the Chinese charging standard
CCS
Combined Charging System
CHADEMO
Common in older Nissan and Mitsubishi vehicles
Frequently Asked Questions
Do I need the Everged Charging app to start a session?
No. At locations equipped with payment terminals, you can use Tap to Pay without downloading the app or creating an Everged account. The app remains available for drivers who want to save payment methods, locate chargers, manage sessions, and review charging activity.
How do I create an Everged Charging account?
You can sign up using your phone number, email address, or Google account. Simply download the Everged Charging mobile app from the Apple Store or Google Play and follow the registration prompts.
How do I start a charging session?
Open the Everged Charging app and either scan the QR code on the charging station or search for the station by name or address.
How do I manage my payment methods?
Navigate to the "Payment Information" section in the Everged Charging app to add, update, or remove credit/debit cards. You can also store multiple payment methods.
How do I add funds to my account?
While it is not necessary to do so, you can pre-load funds for charging, In the Everged Charging app, go to "My Balance" and select "Add Funds." Choose your preferred payment method and the amount you'd like to add. You can reload your balance in increments of $1 or more.
What if the charging station doesn’t have a QR code?
If a QR code is missing, use the "Search" function in the Everged Charging app to locate the charger by name or address. Please report missing QR codes through the Everged Charging app or by contacting support.
Do I need a subscription to use the chargers?
No, you do not need a subscription. Public stations operate on a pay-as-you-go basis. All pricing details are transparently displayed in the Everged Charging app before you begin charging.
Which payment methods are accepted at the charger?
Payment terminals generally accept supported contactless credit cards, debit cards, and NFC-enabled mobile wallets such as Apple Pay(coming soon) and Google Pay(coming soon). Available payment methods may vary by charger or location.
Can I use my credit card directly at the charger?
Yes. Chargers equipped with an Everged payment terminal allow you to pay directly at the charger using a contactless credit or debit card. You may also be able to use *Apple Pay, Google Pay, or another supported digital wallet.
How do I use Tap to Pay?
Connect your vehicle, follow the instructions on the charger or payment terminal, and tap your contactless card or mobile device when prompted. Once the payment is authorized, confirm the session to begin charging.
What is the Wallet Balance in the app?
The Wallet Balance is a prepaid amount of money you load into your Everged Charging App account. It’s used to pay for EV charging sessions quickly and easily without tapping a credit card every time.
How do I add funds to my wallet in the app?
While it is not necessary to do so, you can pre-load funds for charging, In the Everged Charging app, go to "My Balance" and select "Add Funds." Choose your preferred payment method and the amount you'd like to add. You can reload your balance in increments of $1 or more.
Will unused balance in the Wallet expire?
No, your Wallet Balance does not expire and will remain in your account for future use unless otherwise stated in promotional terms.
Why do I see a temporary authorization charge?
A temporary authorization hold may be placed on your card when the session begins. After charging is complete, the final session amount will be processed, and the remaining hold will be released. The timing of that release depends on your bank or card issuer.
How do I delete my account?
To delete your account, go to "Settings" in the Everged Charging app and select "Delete My Account." Follow the on-screen instructions to complete the process.
Will I receive a receipt?
Where supported, the payment terminal may provide instructions for obtaining a digital receipt. Follow the prompts displayed at the charger. Receipt availability and delivery methods may vary by location.
What should I do if I encounter an issue?
Use the "Support" section in the Everged Charging app to report problems or contact our customer service team. You can also email us at support@Everged.com for assistance.
Is my vehicle compatible with these chargers?
Everged chargers support most plug-in EVs. Level 2 chargers use the SAE J1772 connector, while DC fast chargers offer both NACS and CCS connectors. Some vehicles may require an adapter; consult your vehicle's manufacturer for details.
How can I check if a charger is available?
The Everged Charging app displays real-time status for each station. Look for indicators like "Available" or "In Use" to determine charger availability.
How can I suggest improvements to the Everged app?
We welcome your feedback! Visit the "Help" page within the Everged Charging app or on our website at Everged.com to share your ideas and suggestions.
What should I do if my payment is declined?
Try tapping the card or mobile device again and make sure contactless payments are enabled. You may also use another supported payment method or start the session through the Everged Charging mobile app. Contact Everged Support if the issue continues.
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